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Technical Support

Technology support for the college is managed by MSUIT. Your first stop to get help is the Technology at MSU website where you can put in a service request or chat with support. The service desk can also be reached by phone at (517) 432-6200 or toll free at (844) 678-6200.


The intranet is home to internal college announcements, and news from the dean's office and other departments and units.  It is available to all current faculty and staff.

The site can also be used to house and share documents that do not need to be on the public website. Log in with your NetID credentials and access shared files from anywhere, without the need for a VPN or any other special permissions.

Check back often for news and announcements.

Faculty/Staff Directory

The directory includes all College of Osteopathic Medicine faculty and staff.  It is prepopulated with some basic information such as name and department(s).

There is also the opportunity for you to include other optional information.  If you would like this information to be listed on your directory page, please fill out and submit this form.

Spartan 365


MSU Zoom is a cloud-based solution for video and audio conferencing, mobile collaboration, and online meetings and Webinars. Zoom's web-based conferencing uses high-quality video and audio and is accessible on MacOS, Windows, iOS and Android mobile devices. Additionally, Zoom can be used with conventional phone lines for audio conferencing. Finally, this online solution can also connect to existing Polycom, Tandberg, LifeSize, and similar devices.


Access Permissions

Faculty and staff seeking access to the Student Information Systems (SIS), CLIFMS, or the University Registrar Office System should complete the appropriate form and submit it to the Office of the Registrar at

Virtual Private Network (VPN)

MSUIT protects data transferred over the MSU network by assessing, installing, and configuring security devices, such as firewalls and intrusion detection and prevention (IDP) systems.

The MSU SSL Virtual Private Network provides the MSU community with a way to connect securely to the MSU campus network. This SSL VPN connection works from any location, whether in East Lansing or anywhere around the world.

  • Log into the SSL VPN service using your MSU NetID at

Working Remotely

To minimize risk to our staff, students, faculty, and the greater community, as of March 11, Michigan State University has suspended face-to-face instruction in lectures, seminars and classrooms and moved coursework to virtual instruction.

MSU further urges all units to take every measure possible to encourage any employee who is able to work from home to do so. Units should consider what functions are essential and who is needed to complete these functions in person and what specific work can be conducted remotely.

MSU is committed to maintaining the university’s operations to support students completing their academic coursework, while keeping our communities healthy and safe. The university is not closed; our operations continue. MSU intends to be flexible and accommodating during this situation as we maintain university operations and specifically continue to support students completing their academic coursework.

Working and teaching remotely can present unique challenges to staff, faculty, and students. Please visit the MSU Guide to Remote Access webpage for resources that will enable a successful transition to remote teaching and working.

In addition, MSU Human Resources encourages you to use elevateU, a free learning resource that is available 24/7 to all benefit-eligible employees.  Courses cover a range of topic areas, including productivity (desktop) tools, stress managment, organizing your digital worspace, and other content to help you make the shift to working remotely.